Simple, honest pricing

No annual contracts. No hidden fees. No surprises. Cancel anytime.

Starter

$0/month

Perfect for solo founders or a single support agent getting started.

Get Started Free
Email-based ticket creation
Unlimited tickets & contacts
Automatic reply threading
1 agent included
Custom from-address (send as your brand)
Per-agent email signatures
Internal notes (private to your team)

and more with Pro...

Recommended

Pro

$69/seat/month

Everything you need for professional support operations.

Request a Demo
Email-based ticket creation
Unlimited tickets & contacts
Automatic reply threading
Custom from-address (send as your brand)
Per-agent email signatures
Internal notes (private to your team)
CC and thread participant tracking
SLA tracking with auto-reset on reply
File attachments (send and receive)
Categories with color coding
Bulk ticket actions (edit, merge, close)
Agent-initiated ticket creation
Contact profiles and ticket history
Automated system email controls
Team management and agent invitations
Priority levels with visual indicators
Auto-close stale tickets
Show original email toggle per message

Frequently asked questions

Can I switch from Zendesk easily?

Yes. Forward your support email to us and you're live in minutes. No data migration needed — new tickets flow through TicketTh.is immediately, and your clients won't notice a thing.

What counts as a seat?

Each agent who logs in to respond to tickets counts as one seat. Your clients and contacts are unlimited on every plan.

Is there a contract or annual commitment?

Nope. Month-to-month billing only. Cancel anytime directly from your dashboard with no penalties.

Can I use my own email address?

On the Pro plan, replies go out from your custom email address (e.g. support@yourcompany.com). Your clients see your brand, not ours.

What happens if I outgrow the Starter plan?

Upgrade to Pro anytime. All your tickets, contacts, and settings carry over with zero downtime.

Do you offer a free trial of Pro?

Yes — request a demo and we'll set you up with a 14-day Pro trial, no credit card required.