Your clients email you. Tickets get created. Your team resolves them. Replace your shared inbox or overpriced helpdesk in 5 minutes.
Free starter plan available. No credit card required.
No migration needed. No training required. Your clients won't notice the switch.
Forward your support inbox to TicketTh.is. Takes 2 minutes with any email provider.
Add agents via email invitation. Sign in with Google or a magic link.
Incoming emails become tickets. Reply from the dashboard. Clients see a normal email.
Built for teams that want to help their clients — not fight their tools.
Clients email your existing address. Tickets are created automatically with full threading.
Everyone CC'd stays in the loop. No one gets accidentally dropped from the conversation.
Organize by category. SLA timers reset when you respond and restart when they reply back.
Files, images, spreadsheets — everything comes through with formatting preserved.
Private notes for your team that clients never see. Collaborate without switching tools.
Send from your own email address with per-agent signatures. Clients see your brand.
“We replaced our shared inbox and saved hours every week. Setup took less than 10 minutes and our clients didn't notice the switch.”
Sarah K.
Operations Manager, Accounting Firm
“The email threading is flawless. Every CC'd person stays in the loop automatically — no more manually adding people.”
James R.
Client Success Lead, HR Services
“Internal notes and SLA tracking changed how we prioritize work. We're resolving client requests significantly faster.”
Michelle T.
Support Manager, Payroll Company
Start for free, upgrade when you're ready. No contracts, no commitments.